Designed to address the challenges and new technologies present in the current customer environment, this event will showcase how to quantify customer experience, apply new marketing tools and leverage real insights from the voice of the customer.

You will benefit from attendance if you are interested to: 

    * Learn how to update your customer outreach with new technology driven channels aimed to quantify customer data
    * Turn customer feedback into branding, ROI and profit
    * Discover how speech analytics work to deliver your organization business intelligence, reduced costs and increased productivity
    * Measure the customer experience beyond the net promoter score
    * Apply the next generation of service profit chain excellence

Register for the Customer Experience Summit with the code CESHL2 and receive 20% off the Gold Package.

Call Dave Finkel at 646-253-5520 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to register.